Privacy Policy
Effective date: July 15, 2026
Pacific North Woof respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit pacificnorthwoof.com, submit an inquiry, book a discovery call, or otherwise communicate with us through the website.
By using the website, you acknowledge the practices described in this Privacy Policy.
1. About Pacific North Woof
Pacific North Woof provides positive-reinforcement dog and puppy training in McMinnville, Newberg, and communities throughout Yamhill County, Oregon.
For privacy questions or requests, contact:
Email: info@pacificnorthwoof.com
Phone: 541-555-6565
Hours: Monday–Sunday, 9:00 a.m.–5:00 p.m.
Pacific North Woof is a service-area business and does not maintain a public customer-facing office.
2. Information We Collect
The information we collect depends on how you interact with the website.
Information You Provide
When you submit an inquiry, book a discovery call, complete an intake form, make a payment, or communicate with us, you may provide information such as:
- Your name
- Email address
- Phone number
- City or general service location
- Your dog's name, age, breed or mix
- Information about your dog's behavior, routines, history, health, or training needs
- The service you are interested in
- Appointment preferences
- Messages, questions, and other information you choose to provide
- Intake, booking, and payment-related information
Please do not submit highly sensitive personal information that is not reasonably necessary for your inquiry or services.
Scheduling and Transaction Information
When you book through Clicks! or another booking or payment function made available through the website, we may receive information such as:
- Appointment date and time
- Booking status
- Payment status
- Transaction amount
- Confirmation and reminder history
- Intake-form responses
Payment card details may be collected directly by the payment provider used through the booking system. The payment provider's handling of payment information is governed by its own privacy and security practices.
Information Collected Automatically
The website and its service providers may automatically collect limited technical information, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring and exit pages
- Pages viewed
- Approximate location derived from an IP address
- Dates and times of visits
- Website performance and error information
This information may be collected through server logs, cookies, and similar technologies.
3. How We Use Information
Pacific North Woof may use information to:
- Operate and maintain the website
- Respond to questions and inquiries
- Determine whether our services may be a suitable fit
- Schedule and conduct discovery calls
- Create and manage appointments
- Send booking confirmations, Zoom details, reminders, and follow-up communications
- Process intake forms and payments
- Provide requested dog-training services
- Maintain business, client, accounting, and transaction records
- Improve the website and client experience
- Protect the security and integrity of the website
- Prevent fraud, misuse, or unlawful activity
- Comply with legal and regulatory obligations
- Establish, exercise, or defend legal claims
We may also use information for another purpose disclosed when the information is collected or with your consent.
4. Appointment and Service Communications
When you submit an inquiry or book an appointment, Pacific North Woof may contact you by email, telephone, or text message about:
- Your inquiry
- Appointment confirmations
- Zoom access information
- Intake requirements
- Payment information
- Reminders
- Rescheduling or cancellation
- Follow-up information
- Services you requested
These are service-related communications rather than promotional marketing.
Pacific North Woof will not send promotional emails or text messages unless you have separately agreed to receive them. You may withdraw consent to promotional communications at any time by following the instructions in the message or contacting us.
5. Cookies and Similar Technologies
The website may use cookies and similar technologies that are necessary to:
- Load and operate website features
- Remember preferences
- Support forms and appointment booking
- Maintain security
- Identify technical errors
- Understand general website performance
Pacific North Woof does not currently use personal information for targeted advertising or sell personal information to advertisers.
The website builder, hosting provider, Clicks!, Zoom, or other embedded services may use their own cookies or similar technologies. Their practices are governed by their respective privacy policies.
You may be able to block or delete cookies through your browser settings. Disabling necessary cookies may affect website forms, scheduling, or other functionality.
This Privacy Policy should be updated before adding advertising pixels, behavioral advertising, or new analytics tools that materially change how visitor information is collected or used.
6. How We Disclose Information
Pacific North Woof may disclose information to service providers that help us operate the website and business, including providers of:
- Website hosting
- Booking, forms, intake, payment, and client-flow services
- Video conferencing
- Email and communications
- Data storage and backup
- Website security
- Accounting or professional support
- Technical maintenance
These providers may use information only as permitted by their agreements and applicable law.
We may also disclose information:
- When required by law, legal process, or a valid government request
- To protect the rights, safety, property, or security of Pacific North Woof, our clients, dogs in our care, or others
- To investigate suspected fraud, misuse, or unlawful activity
- In connection with a merger, sale, reorganization, or transfer of some or all business assets
- With your direction or consent
7. No Sale of Personal Information
Pacific North Woof does not sell personal information.
Pacific North Woof does not disclose personal information for cross-context behavioral or targeted advertising.
If these practices change, this Privacy Policy and any legally required privacy controls will be updated before the new practices begin.
8. Data Retention
We retain information for as long as reasonably necessary to:
- Respond to inquiries
- Manage appointments and services
- Maintain client and business records
- Complete transactions
- Meet tax, accounting, insurance, and legal requirements
- Resolve disputes
- Enforce agreements
- Protect the safety and security of the business and its clients
Retention periods may differ depending on the type of record and the reason it was collected.
When information is no longer reasonably needed, we may delete it, anonymize it, or securely retain it when required by law.
9. Data Security
Pacific North Woof uses reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, email system, data-storage system, or internet transmission can be guaranteed to be completely secure. You provide information electronically at your own risk.
Please do not send payment-card numbers, account passwords, Social Security numbers, or similarly sensitive information through ordinary email or an open-message field.
10. Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have the right to request that Pacific North Woof:
- Confirm whether we maintain personal information about you
- Provide access to certain personal information
- Correct inaccurate information
- Delete certain information
- Provide a portable copy of certain information
- Explain how information has been used or disclosed
- Withdraw consent where processing is based on consent
To submit a request, email info@pacificnorthwoof.com with the subject line Privacy Request.
We may need to verify your identity before fulfilling a request. Some information may be retained when reasonably necessary or legally permitted, including transaction, accounting, safety, fraud-prevention, and legal records.
Pacific North Woof will not discriminate against you for making a valid privacy request.
Because Pacific North Woof does not sell personal information or use it for targeted advertising, there is currently no sale or targeted-advertising activity to opt out of.
11. Information About Dogs
Information about a dog is not generally personal information by itself. However, dog-related information may be connected to an identifiable owner or household.
Pacific North Woof treats client records containing dog and owner information as confidential business records and uses them only for legitimate inquiry, safety, training, administrative, and legal purposes.
12. Children's Privacy
The website is intended for adults seeking dog-training services. It is not directed to children under 13, and Pacific North Woof does not knowingly collect personal information directly from children under 13.
A person booking services or submitting client information must be at least 18 years old or have the involvement of a parent or legal guardian.
If you believe a child has submitted personal information without appropriate permission, contact info@pacificnorthwoof.com so the information can be reviewed and deleted where appropriate.
13. Third-Party Websites and Services
The website may link to or integrate with third-party services, including Clicks!, Zoom, payment providers, social-media platforms, or other websites.
Pacific North Woof does not control the privacy, security, availability, or content practices of independent third parties. Review their policies before providing information through their services.
14. Changes to This Privacy Policy
Pacific North Woof may update this Privacy Policy to reflect changes in the website, business practices, technology, or legal requirements.
The updated version will be posted on this page with a revised effective date. Material changes may also be communicated through the website or another appropriate method.
15. Contact Us
Questions, concerns, and privacy requests may be sent to:
Pacific North Woof
Email: info@pacificnorthwoof.com
Phone: 541-555-6565
Hours: Monday–Sunday, 9:00 a.m.–5:00 p.m.